In the event a part of your Emblaser becomes faulty and needs replacement under warranty, we have the following process to help you get up and running as quickly as possible.
Warranty Replacement Process #1 (Preferred)
- We will invoice you via Paypal for the replacement part.
- Once paid, we will immediately courier the replacement over to you.
- When we receive the faulty part back, we will refund the cost of the replacement.
For this process, you will need a valid Paypal account and supply us with your Paypal Email Address.
Warranty Replacement Process #2
If you prefer not to be invoiced for the replacement, then you can follow the following process.
- Return the faulty part to us.
- Once received we will examine it and either repair or replace it.
- We will advise of any costs involved and courier the replacement to you.
Return parts to this address:
Darkly Labs
Unit 3, 99-101 Western Ave
Westmeadows, 3049
Australia
